The Role of Telephone Triage Nurses in Supporting People with Multimorbidity to Digitally Self-manage Their Health
Publication type:
Poster
Publication year:
2023
Publication link:
https://eprints.dkit.ie/id/eprint/1067
This PhD research project was part of the larger SMILE project undertaken in the South-East of Ireland.
Participants used the ProACT CareApp with a range of digital devices to self-manage their conditions.
Due to Covid-19 restrictions, one focus group on Zoom was conducted with three telephone triage nurses (TTNs), and telephone interviews were conducted with a sub-set of 10 older people with multimorbidity (PwMs).
Qualitative data were thematically analysed using Nvivo 12 software.