The Role of Telephone Nurse Triage in Supporting Older Adults with Multimorbidities to Self-Manage Using Digital Technology

Authors: Patricia McAleer, Julie Doyle, Suzanne Smith, Lorraine Tompkins, James Sheerin, Mary Galvin, Emma Murphy, Myriam Sillevis Smitt, Cora van Leeuwen, An Jacobs, John Dinsmore

Publication type: Poster

Publication year: 2020

Publication link: https://eprints.dkit.ie/id/eprint/1068

Research exploring the role that a telephone nurse triage service can play in holistically supporting older adults (65+ years) with multimorbidity to self-manage using digital technology is limited. This study aims to fill that knowledge gap by outlining findings from a longitudinal study with older adults using a digital health system to self-manage, with a triage service monitoring alerts.