A Pragmatic Participatory Design Approach of an Implementation Readiness Tool: ProTransfer

Authors: Cristian Leorin, Suzanne Smith, An Jacobs, Maite Ferrando
Publication type: Conference Paper
Publication year: 2022

The SEURO Horizon 2020 project is developing ProTransfer, a self-assessment tool aimed at evaluating the readiness of organizations to transfer (or adopt) a digital health solution in their specific context. However, organizations vary greatly in structure, culture and stakeholder make-up, a factor to be considered when designing innovations intended for real-world application. Findings are presented from a synchronous collaborative online workshop conducted with Living Lab practitioners (n= 10), using a Miro virtual whiteboard (VW) to test and evaluate elements of the ProTransfer tool. With this workshop format we created a pragmatic approach to evaluate initial conceptual ideas of the self-assessment tool with different stakeholders in an interesting and time efficient way for all parties. Findings suggest that effective completion of the ProTransfer tool requires input from a wide range of stakeholders. This presents a challenge in designing the questions and/or statements within the tool to be both sufficiently clear and unambiguous for both ease of consideration and to generate compre-hensive responses. Implications for the design of transferability self-assessment tools include consideration of the manner in which end-users of the tool should be guided to ensure completing the tool in a collaborative multi-stakeholder process.