Returns, Fines, Terms and Conditions

  • How do I make a request?

    All requests must be made online using the relevant request form. We cannot accept requests by email or in person at the Library Desk. Make a Request


  • What can I request?

    We accept requests for books, journal articles, book chapters, conference papers/proceedings, theses/dissertations, government publications and technical reports. All material requested must be for the purposes of learning, teaching, academic research, scientific research or private study (i.e. non-commercial use).

    Requests should be directly related to your course / work / research. If you would like an item for personal use we can supply it at cost price.


  • How many items can I request?

    You may have up to 5 requests on your account at any one time. This includes new requests, items we are waiting to be delivered to us, and items you have checked out on your account. Additional requests will be cancelled but you may re-request them at a later stage.

    Currently, there is no limit to the total number of requests you may make. This is subject to available funds. The service is free to registered students and staff of DkIT but the Library incurs a cost for each ILL item we receive.

  • How long does an ILL take to arrive?

    Unfortunately, we cannot guarantee a delivery date. We process requests as quickly as possible but we must then wait for the lending library to send the item to us.

  • How will I be notified about the progress and arrival of my ILL?

    We will email you when your ILL arrives. All requests should be collected by the requester from the Library Desk.

    All correspondence will be sent to your Institute email account only, so please check it regularly.


  • Can I cancel a request?

    It is not possible to cancel requests. Once you make a request you are liable for the cost. Failure to collect an ILL item may result in the service being withdrawn.

  • How long can I keep an ILL?

    Books are usually on loan to you for 2/3 weeks. The return date is determined by the lending library. Some books may only be used in the Library. This is at the request of the lending library and is a condition that must be adhered to.

    An ILL can be recalled at any time by the lending library. If this happens we will email you with a new due date.

    Journal articles are printed for you and do not need to be returned. 

  • Can I renew an ILL?

    ILLs can not be renewed. A period of six weeks from the original due date must elapse before an ILL can be re-requested.

  • Returns and fines

    Return an ILL on or before the due date to the Library Desk. An Interlibrary Loan service is centred on trust, so we aim to return all books to the lending library on time. Items must be returned directly to DkIT Library, not to the lending library.

    Fines are charged at €3 per day per item. This applies to both staff and students. Returning an item late may also result in restricted use or withdrawal of the ILL service.

    If you lose an item you are liable for the replacement cost plus a fine. The lending library determines the replacement cost and fine. For example, the British Library charges €191 for lost items.

  • Will the request details be saved to my Reading History?

    No, these details won't be saved so be sure to keep a note of your own requests for future reference.

  • Can I make an ILL request if I have overdue items on my account ?

    In order to make an ILL request you need to be in good standing with the Library.  We ask that you either renew or return all overdue items to the Library before making ILL requests.

Questions about Interlibrary Loans?