new course

Higher Certificate in Arts in Front Office Management and Business Administration

Course Duration
2 Years
Course Level
Level 6
Course Places
20 Places
Course Start Date
September 2018

Course Summary

This 2-year, level 6 course is aimed at those interested in pursuing a career in front office management. While primarily aimed at the hospitality sector, the course provides learners with the knowledge, skills and competencies for employment in a receptionist, front office, or administrative role in a modern office environment.

The Higher Certificate in Front Office Management and Business Administration is aimed  at those interested in pursuing a career in front office management.  While primarily aimed at the hospitality sector, the coursee provides learners with the knowledge, skills and competencies for employment in a receptionist, front office, or administrative role in a modern office environment. Through the suite of taught modules and the work placement the graduate will have developed a range of distinct skills enabling them to work successfully and to contribute effectively to the efficient operations of a front office environment.

Career opportunities for graduates for this higher certificate programme are excellent. Those who successfully complete the programme will be highly employable within the following sectors;

  • Front desk agent
  • Guest Services agent
  • Receptionist
  • Administrator
  • Guest Services Supervision and Management
  • Front Desk Supervision and Management
  • Front Office Supervision and Management
  • Director of Rooms

Graduates from the Higher Certificate in Front Office Management and Business Administration can progress into year 3 of the level 7 Bachelor of Arts in Hospitality Management.

To find out information about fees for this course, please visit www.dkit.ie/fees

Leaving certificate with a Minimum of five grades at O6 or H7 in leaving including English or Irish at O6 or H7. Applicants from QQI FET courses require a full level 5 award. Mature applicants, those over 23 years of age will be assessed through the institutes mature application process. Applicants with relevant experience can be assessed through the institutes RPL process.

Entry Requirement for Students from Northern Ireland 

  • Meet the matriculation requirement of 5 different subjects which must include:
  • English (or Irish) at GCSE (Grade A* - C) or better,

One subject at:

  • ‘A Level’ (Grade A* - E)

or

  • Applied A-Level (Grade A* - E) 

or 

  • BTEC National Level 3 (Subsidiary Diploma, 90-Credit Diploma, Diploma or Extended Diploma) (Pass, Merit or Distinction).

or 

  • OCR Cambridge Technical Level 3 (Subsidiary Diploma, 90-Credit Diploma, Diploma or Extended Diploma) (Pass, Merit or Distinction).

The remaining subjects must be different from that presented above and may be drawn from recognised subjects at:

  • GCSE (Grade A* - C)

and/or

  • AS Level’ (Grades A - E)

and/or

  • ‘A-level’ (Grades A* - E)

and/or

  • Applied ‘A-level’ (Grade A* - E) 

and/or 

  • BTEC National Level 3 (Subsidiary Diploma, 90-Credit Diploma, Diploma or Extended Diploma*) (Pass, Merit or Distinction).

and/or 

  • OCR Cambridge Technical Level 3 (Subsidiary Diploma, 90-Credit Diploma, Diploma or Extended Diploma*) (Pass, Merit or Distinction).

Brianain Erraught (Head of Department of Hospitality Studies)
Phone: +353 42 9370256
Email: Brianain.erraught@dkit.ie

Course ID DK615
Level 6
Duration 2 Years
Places 20
School School of Business & Humanities
Department Hospitality Studies
Awarding Body DkIT
Starting Date September 2018
Apply to CAO

How to Apply

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